Optimize, Automate, Improve.
On Demand IT Services

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  • An All-In-One IT Outsourcing Solution
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  • 24/7 Support And Availability
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  • Uninterrupted Business Continuity
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  • Advanced Automation of Business Processes
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  • Proactive approach to risk management
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  • Streamlined IT operations
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frame Get Started on time, increase capability : for any business, at any level. frame
frame Get Started on time, increase capability : for any business, at any level. frame

Our Services

Our Expertise
Event Management

Collect metrics, logs and trace data about the operations of an IT environment's components to ensure everything functions as expected.

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Incident Management

Respond to an unplanned event or service interruption, minimize the recovery time and restor e the service to its operational state promptly.

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deployment and release managment

Boost Reliability, Expedite Rollouts, Optimize Planning & Notes for Seamless Deployment, Release Management & Software Evolution

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Robotic Process Automation

A technology that mimics and automates the way humans interact with software to perform high-volume, repeatable tasks.

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problem managment

Streamlined problem management process. proactive approach for root cause analysis, likelihood assessment, error control, and prevention.

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change managment

Do IT changes confidently with trusted Change enablement service. Following a standardized process, including analysis, approval, implementation, and review .

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Software QA

Ensure reliable product releases with our software QA service. Our automated testing approach includes extensive test cases, catching issues before the release.

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Tools Implementation, Integration, and Support

Maximize system health and continuity with streamlined response and recovery. Boost efficiency and functionality with seamless tool interoperability and expert assistance.

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Team Performance
  • 2Mins
    Average MTTA
  • 36Mins
    Average MTTR
  • 91%
    Change Success Rate
  • 8%
    QA Defect Rate
  • 10
    Closed Projects

Customers

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solutions

WARD's expert IT Ops solutions are powered by leading toolset providers for monitoring and incident management, providing streamlined processes and reliable results.
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    Implemenetraton and Integrations
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    Open Source and Enterprise Souliutons
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    Data ​Visualization
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Pager Duty

Uptime is money. For better digital operations. For faster issue resolutions. For keeping your business always on.

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NewRelic

Cloud-based observability platform built to help companies create more perfect software.

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Rundeck

Automate previously manual procedures. Standardize tasks to improve operational quality.

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Grafana

An open-source general purpose operational dashboards for your data here, there, or anywhere. Compose and scale observability.

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Prometheus

From metrics to insight Power your metrics and alerting with the leading open-source monitoring solution.

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Zabbix

Monitor anything Get a single pane of glass view of your whole IT infrastructure stack

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Our approach to solution

operations services

01

Assessment

We begin by assessing our client's needs and requirements, to better understand the challenges they are facing and identify opportunities for improvement.

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Strategy and Planning

Based on our assessment, we develop a tailored strategy and plan to ramp up sustainable changes for optimal use of technology resources to achieve our client's goals and objectives.

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Assessment

We begin by assessing our client's needs and requirements, to better understand the challenges they are facing and identify opportunities for improvement.

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02

Strategy and Planning

Based on our assessment, we develop a tailored strategy and plan to ramp up sustainable changes for optimal use of technology resources to achieve our client's goals and objectives.

03

Implementation

We execute the plan, leveraging our expertise and experience to implement highly resilient and robust operational services, that are both efficient and effective. Applying best practices in ITSM, DevOps, cloud, and SRE to automate processes and minimize potential risks and errors.

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04

Support and Maintenance

Our job doesn't end with implementation. We provide ongoing support and maintenance, setting up release and change management processes, monitoring post-deployment errors, and supporting the overall process, to ensure our customer's systems and processes continue to operate smoothly and efficiently.

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Implementation

We execute the plan, leveraging our expertise and experience to implement highly resilient and robust operational services, that are both efficient and effective. Applying best practices in ITSM, DevOps, cloud, and SRE to automate processes and minimize potential risks and errors.

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04

Support and Maintenance

Our job doesn't end with implementation. We provide ongoing support and maintenance, setting up release and change management processes, monitoring post-deployment errors, and supporting the overall process, to ensure our customer's systems and processes continue to operate smoothly and efficiently.

05

Continuous Improvement

We believe that there is always room for improvement. As such, we regularly evaluate our customer's systems and processes to identify areas for enhancement, optimization, and automation.

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Continuous Improvement

We believe that there is always room for improvement. As such, we regularly evaluate our customer's systems and processes to identify areas for enhancement, optimization, and automation.

who we are

We are a WARD Ops community, that works together to understand and overcome the obstacles and challenges digital products are facing. We leverage automation to streamline processes and minimize manual tasks, and human errors, to improve efficiency, productivity, reliability, and cost-effectiveness. We are more than just a service provider - we are your partners in success. Working closely with our customers helps us understand their unique needs and develop customized solutions that deliver tangible results. With a focus on collaboration, innovation, and automation, we are committed to helping our customers stay ahead of the curve and achieve their goals, while we WARD the jungle.

blog post
Product & Service ops Center blog
Blog post long Title Here Blog post long Title Here Blog post long Title Here

Uptime is money. For better digital operations. For faster issue resolutions. For keeping your business always on. Uptime is money. For better digital operations. For faster issue resolutions. For keeping your business always on.Uptime is money. For better digital operations. For faster

november 13, 2022
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Product & Service ops Center blog
Blog post long Title Here Blog post long Title Here Blog post long Title Here

Uptime is money. For better digital operations. For faster issue resolutions. For keeping your business always on. Uptime is money. For better digital operations. For faster issue resolutions. For keeping your business always on.Uptime is money. For better digital operations. For faster

november 13, 2022
Read More
Product & Service ops Center blog
Blog post long Title Here Blog post long Title Here Blog post long Title Here

Uptime is money. For better digital operations. For faster issue resolutions. For keeping your business always on. Uptime is money. For better digital operations. For faster issue resolutions. For keeping your business always on.Uptime is money. For better digital operations. For faster

november 13, 2022
Read More
blog post
Product & Service ops Center blog
Blog post long Title Here Blog post long

Uptime is money. For better digital operations. For faster issue resolutions. For keeping your business always on. Uptime is money. For better digital operations. For faster issue resolutions. For keeping your business always on.Uptime is money. For better digital operations. For faster

read more
Product & Service ops Center blog
Blog post long Title Here Blog post long

Uptime is money. For better digital operations. For faster issue resolutions. For keeping your business always on. Uptime is money. For better digital operations. For faster issue resolutions. For keeping your business always on.Uptime is money. For better digital operations. For faster

read more
Robotic Process automation blog
Blog post long Title Here Blog post long

Uptime is money. For better digital operations. For faster issue resolutions. For keeping your business always on. Uptime is money. For better digital operations. For faster issue resolutions. For keeping your business always on.Uptime is money. For better digital operations. For faster

read more
Robotic Process automation blog
Blog post long Title Here Blog post long

Uptime is money. For better digital operations. For faster issue resolutions. For keeping your business always on. Uptime is money. For better digital operations. For faster issue resolutions. For keeping your business always on.Uptime is money. For better digital operations. For faster

read more

Tell Us About
Your Project

Are you ready to take your digital products to the next level? Whether you need help with ITSM process improvement, cloud or hybrid infrastructure monitoring, or quality assurance, we're here to assist you. Tell us about your project and let's work together to bring your vision to life. Our expert team will work closely with you to understand your unique needs and develop a customized solution that delivers results. Don't wait - fill out the form now and let's get started on your next project!

Send Us message